Coletta & Tyson Garden Centre Ticket Portal

Privacy Policy

Coletta & Tyson Garden Centre Privacy Policy

Privacy policy

This privacy policy sets out how Coletta & Tyson Garden Centre (CTGC) uses and protects any information that you provide when you use this website.

CTGC take the protection of your privacy seriously and will defend it vigorously. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

CTGCmay change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

You may change your mind at any time about the permissions you have granted us to keep in touch with you by writing to or emailing us at garden.centre@coletta.co.uk

We collect the data in order to supply you with your Coletta Garden Centre Loyalty Card, to deliver goods to you or because you have asked us to keep in touch. We take your privacy very seriously and the information you provide will only be used for that purpose and, (with your permission), to keep you informed about the garden centre special events, offers, benefits of the Loyalty Scheme or news.

We will not contact you without permission and we will never supply your details to any other company or organisation for sales or marketing purposes. We are committed to ensuring that your information is secure. CTGC have in place suitable electronic and managerial procedures to ensure that any information collected is secure and safeguarded. We will not sell, distribute or lease your personal information to third parties for any reason.

At times we may include details of other websites of interest on our pages. We have no control over the content of such websites and you should note that once you leave this website we are not responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you or you believe that any information we are holding on you is incorrect or incomplete please write to the registered office or email us at garden.centre@coletta.co.uk. We will promptly correct any information found to be incorrect.

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Coletta & Tyson Garden Centre. References to "our Website" or "the Website" are to colettagardencentre.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

  1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
  3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
  6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie

Name

Expiration Time

Purpose

Shopping Basket

PHPSESSID

24 minutes

This cookie is used to keep track of what items are in a user's shopping basket.

Cookie Consent

dtAnalyticsConsent

1 year

This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.

Google Analytics

_ga
_ga_container-id

2 years

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Read Google's overview of privacy and safeguarding data

_gid

24 hours

_gat_tracker-name

1 minute

Microsoft Clarity

_clck

1 year

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website.
Read Microsoft Clarity's Cookie Overview and Data Retention Policy.

_clsk

1 year

CLID

1 year

ANONCHK

1 year

MR

1 year

MUID

1 year

SM

1 year

New Relic

__cfduid

1 year

This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas.
Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Coletta & Tyson Garden Centre
324 Hull Road, Woodmansey, Beverley, East Yorkshire
HU17 0RU

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.